NextLevel Tech Articles

You’ve probably heard of computer malware – but have you heard of ransomware? It’s what criminals use to target the data in your business.

Ransomware is a form of malicious software placed on your devices to lock you out of your data. And it’s terrifying. The criminals will then demand cash to unlock your data.

Every business/organization is at risk of ransomware all the time. Including yours. Because hackers use automated tools to sniff out opportunities.

Read more: How To Protect Your Data From Ransomware

2020 has certainly forced all of us into a new way of working, whether we like it or not!

Some of your team might still be working from home, some of your team might be back in the office. Either way, your employees need to be able to work from anywhere, at any time.And that can play havoc with getting things done. Communication becomes a chore and interferes with project completion. But it doesn’t if you use Microsoft Teams!

It’s the perfect tool for the way we need to work right now. And since our Next Level Tech Team loves using it so much, we’ve just put together this step by step guide to help YOU get the most out of it.

Read more: Make Working or Collaborating easier with Microsoft Teams!

Many businesses decided during the lockdown that it was time to move to a new IT support company - because of the way they were treated when the lockdown happened.

We’ve been talking to several potential new clients recently and considering what key information is needed from these clients’ perspectives to find the right fit in an IT company.

What are the right questions that will tell you the most about your potential new IT support company? And how will their answers help you to determine if they’re a good match?


Here are what we believe to be the five most important questions you can ask an IT company to learn more about them.

Read more: 5 difficult questions you need to ask your IT support company