Next Level Technologies
IT Support Solutions That Free Up Your Valuable Time
IT as a Service lets you focus on running your business while we focus on keeping your business running.
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IT Support Portal
Next Level Hub
Next Level Hub - Key Benefits
Next Level Hub Is Your IT Support Portal
Next Level Hub acts as your cloud-ready company intranet, providing one place for you and your employees to go for all things Information Technology.
Improves Productivity
Provides a complete suite of tools that are designed to make your staff work better, smarter and able to take full advantage of Office 365 and other cloud-based applications.
Provides More Control
Gives you more input and control on the ways your company uses their IT assets and lets you flag usage, application, compliance or user issues that you want addressed.
Enhances Security
Gives you more insight into where you data is stored, how it’s protected, who has access and what levels of security are in place for its protection.
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Next Level Hub - Key Capabilities
Next Level Hub Puts It All In One Place
Cloud Applications Menu
Provides centralized access to all of your cloud-based applications and helps everyone see all the tools that are approved and available for them to do their job. Helps stop one-off cloud purchases and multiple solutions to the same problem. Menus are fully customizable and assignable by groups within your organization.
Shared office 365 Calendars
Select specific Office 365 calendars to share with everyone in the company and make it easy to keep everyone on the same page for holidays, events, important reminders and more. Instantly updates as the Office 365 calendars are updated.
Company Directory
Provides one place to see all company staff, vendors and important contacts. Automatically synchronizes with Office 365 so there is no need to retype company information. Provides convenient links to email and Microsoft Teams chat.
Centralized Messaging
Makes it easy to keep everyone informed without wondering if messages get seen when using multiple company message options. Provides clear reporting on who has seen your messages. Lets you send messages by group and schedule messages in advance.
Knowledge Base & Training
Centralizes all of your important company information in one location. Since data can be stored in numerous Office 365 locations and websites, the knowledge base provides an easy way to direct people to the right resources. Plus, in the University section, you can add your own references and courses to keep everyone trained and up-to-date.
Consolidated Service Portal
Helps sort out the confusion between what your IT vendor does and what is done by internal staff. Problems and services can be identified, tickets created and then routed for outside assistance or in-house resolution. It even provides for in-house approval before routing outside your company. synchronization automates contact creation in your PSA from Office 365.
Infrastructure Reporting
Lets you see your IT assets including workstations, applications, domains and servers and track their usage and allocation. Provides important insights that help you determine utility, currency, productivity and security of your infrastructure and make business-based decisions on how they are utilized. Integrated with policy monitoring for daily alerting.
Policy Monitoring & Compliance
Review and determine your own policies for many issues related to how your IT infrastructure is used including allowed applications, security restrictions, data restrictions, data protections, compliance requirements and more so that you can put in place corporate policy safeguards that protect your company, employees, investors and owners.